General Information

• About Anasatssia Day Spa
• Day Spa – What is it?

• Appointments

• Payment and Tipping

• Before You Arrive
• When You Arrive
• During Treatment or Therapy

Questions and Answers

• How do I choose the right treatments and products?
• Are your spa treatment products truly herbal and natural?

• What should I wear?
• Can I book extra services while I am at the spa?
• Will I be able to purchase products that are used during my treatments?
• Bring personal possessions – is it safe?
• Can I wear makeup to my appointment?
• Should I avoid the Spa if I am pregnant?
• May I bring children with me to the spa?
• Do you offer Gift Certificates?

• What can I expect during a skin care treatment?
• What can I expect during a body wrap?

• How do I treat red bumps and ingrown hairs after hair removal?
• My eyebrows are uneven or too thin, can you fix it?

General Information

About Anasatssia Day Spa

Anastassia Day Spa is located at 404 K St., downtown Anchorage near the Captain Cook Hotel between 4th and 5th Avenue.

Parking is FREE and available at the Dimond Parking Garage (enter from either 4th or 5th Avenue). Bring your parking ticket with you and we will validate your parking.

Anastassia Day Spa is open Monday through Saturday from 10 am by appointments.

Day Spa – What is it?

A Day Spa such as Anastassia Day Spa is a service oriented business which people visit for personal care treatments such as skin care treatments, massages and facials.

Typical day spa services include:

• skin care treatments and skin exfoliation
• massage
• facial cleansing with a variety of products
• removal of body hair
• body treatments such as body wraps, aromatherapy and others
  

Anastassia Day Spa provides a much wider variety of services and offers a wide array of helth products.

Appointments

We provide services by appointments and strongly recommend that you secure your preferred treatment and appointment time.

Call us at 907.22.5101 to make a reservation for any treatment or for any other information you need.
You can also do so at our appointments page via email.

Prices of treatments are mostly determined by time. Scheduling your appointment is a commitment. We reserve your time; therefore no other client can be scheduled. No shows or last minute cancellations leave our staff with empty appointment time and clients in need that can not get in. 
24 hour cancellation notice is required. 
All appointments must be confirmed with a credit card number. No show will be charged at 25% of a reserved service cost.

Payment and Tipping

We accept cash and major credit cards (Visa and Mastercard). We do not accept checks for more than $150.

Prices do not include tips or gratuities. Gratuities are a matter of personal discretion.  They should reflect your level of satisfaction with your experience and with your therapist's skill and service. Between 15% and 20% of the treatment cost is customary. If you had a great experience and treatment, let us know... that way, he'll be even more eager to please the next time.

Before You Arrive

You'll feel more comfortable if you don't eat for two hours before your session. We also suggest that you drink plenty of water before and after treatments and that nor alcohol is consumed prior to your Spa treatment.

Men and women – if you are having a body treatment we recommend you shave no less than 24 hours before your appointment, in order to prevent any discomfort during the exfoliation portion of the treatment. If you are currently using or have used a topical/internal skincare prescription/medication within the last three months, please let us know before your treatment so we can be sure you are a good candidate for the specific therapy you are scheduled for.

Shaving is recommended for men prior to a facial.  If you do choose to shave prior to your facial, be sure to do so at least two (2) hours prior to your scheduled appointment. 

Shaving is not recommended prior to any body treatments or hair removal services.

When You Arrive

Please check in 5-10 minutes prior to your scheduled appointment to avoid delayed treatment times. Feel free to come even earlier if you'd like to enjoy our massage chair treatment (complimentary with any paid service).

We do not encourage the use of cell phones at the spa. This is to make sure that you and our other guests enjoy the most relaxing experience possible! So please, turn off (or switch to silent or vibrate mode) your cell phone, please.

Anastassia Day Spa is a non-smoking facility. NO exceptions!

At the time of you first visit you will be given a brief questionnaire. Please indicate any medical conditions, allergies, disabilities that may be affected by your treatment such as high blood pressure, allergies, heart ailments or pregnancy.

During Treatment or Therapy

Give your therapist feedback regarding your experience and feel free to ask any questions about your treatment. Be sure to tell your therapist if something makes you uncomfortable or causes any pain. You should feel respected and honored, and the session should provide opportunities for you to relax and get back in touch with your inner self.

Sometimes during a massage or other type of treatment emotions may surface. It may be of great benefit to release and work through them if you feel comfortable doing so.

Questions and Answers

Q: How do I choose the right treatments and products?

A: We offer complimentary consultations. Whether you are looking for a skin care routine to use at home or have specific treatment questions, please feel free to ask during your session. All of the spa products we use in our treatments are also available for purchase to use at home.


Q: Are your spa treatment products truly herbal and natural?

A: We use only the finest-quality products. No artificial ingredients, chemicals or synthetic scents are used in any of our treatments. Even our signature holistic spa treatments are unique to that fact that we prepare our products fresh right before your session!

Q: What should I wear?

A: You will be provided with a robe, slippers and towels. Upon entering your private treatment room, the therapist will leave the room so you may disrobe. For most body services we recommend you undress completely. Special attention to draping is practiced during all treatments for your comfort and privacy. You may wish to wear a bathing suit for some therapies. Your personal comfort is always what is most important to us!


Q: Can I book extra services while I am at the spa?

A: Absolutely, please ask! We will always try our very best to accommodate your wishes although we do recommend you book your treatments in advance.

Q: Will I be able to purchase products that are used during my treatments?

A: Our spa has a full line of products that are used during treatments as well as excellent gift items to take along.

Q: Bring personal possessions – is it safe?

A: To be on the safe side, please leave all jewelry and valuables at home. Anastassia Day Spa and its staff will not be held responsible for any lost or misplaced items.

Q: Can I wear makeup to my appointment?

A: During facials and body treatments, your makeup will be removed for you. If you are scheduled for a massage and would like to remove your makeup prior to your treatment, we will be more than happy to provide you with the appropriate products to do so.


Q: Should I avoid the Spa if I am pregnant?

A: Not at all, although you’ll want to avoid treatments using deep pressure and heat, such as Hot Stone Massage and Aromatherapy.


Q: May I bring children with me to the spa?

A: The Spa is an adult environment of relaxation. Please respect all of our guests’ right to privacy and quiet. Age requirement is 16 to use the spa facilities unless accompanied by an adult. For the Teen Acne treatments, all of our spa guests between the ages of 12 and 16 must be accompanied by and adult.


Q: Do you offer Gift Certificates?

A: Anastassia Day Spa Gift Certificates make the perfect gift for even the most hard to please person. Gift Certificates are available for a specific service or for any dollar amount. We are happy to help you select the perfect gift for your friends and family. Gift Certificates may be purchased at the Spa or over the phone with a credit card. Please remember that Gift Certificates are redeemable only at the Anastassia Day Spa, have an expiration date, are non-refundable and can not be redeemed for cash. For any additional Information, please call by phone to 907.222.5101 or visit our Gift Certificates Page

Q: What can I expect during a skin care treatment?

A: Your esthetician will begin by cleansing and analyzing your skin, then discussing with you the best options for you to reach your skin care goals. Please let your therapist know if you have any concerns or skin care needs you would like us to focus on.


Q: What can I expect during a body wrap?

A: Body treatments provide the ultimate relaxation. Our body wraps start with a full body exfoliation, this step will remove dead skin cells and leave your skin smooth and glowing. It also feels great, aiding in circulation by stimulating blood flow. Depending on which body wrap you choose, the next step is a warm mask – whether it is seaweed, mud or honey milk you will loose yourself as our therapists apply the mask then wrap you in a warm blanket. While you are wrapped, enjoy a relaxing neck, shoulder and scalp massage. You are never left alone during your wrap. After the wrap, the mask is removed and a light head to toe hydrating massage is performed. We provide disposable underwear for both men and women during body treatments, and you are always draped by a towel or blanket. Your comfort is always our main concern.

Q: How do I treat red bumps and ingrown hairs after waxing?

A: With waxing, the hair grows back thinner and has a greater tendency to become ingrown. The best thing to do is exfoliate the waxed area and treat with PFB Vanish if necessary.

Q: My eyebrows are uneven or too thin, can you fix it?

A: Of course. Most people tweeze too much in the middle or on the top. Best thing to do is put those tweezers down and come see us.